FAQS
Find the answers here
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.
WHAT DO YOU SELL?
I sell Digital Products Like Planners, Stickers.
HOW CAN I GET IN-TOUCH WITH THE OWNER?
You can chat with us via The Messages section on Home Page, or You Can send us an E-mail at "naciente.co@gmail.com", or You can Chat with Us on Our Etsy Store For Any Questions or Requests.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Etsy Payments users can pay with and accept payment by credit card, debit card, Etsy Gift Card, Etsy Credit, Etsy Coupon, some bank transfer services, PayPal (where available), Apple Pay, Google Pay.
IS THERE A TUTORIAL THAT COMES WITH THE PLANNER?
Yes, There is. There is Pdf That Will Be Downloaded Automatically With The Planner File. If You Still Feeling Like You Need Help Then You Can Just Contact Us & We will Help You.
CAN I RETURN OR REFUND OR EXCHANGE ANY ITEM?
Unfortunately, No We Can't Do Any Refunds or Exchanging or Returns Since All of Our Products Are Digital.
When Do I Get The File After Purchase ?
You Get The File as Soon as You are Done With The Purchase.
WHAT APPS CAN I USE FOR THE PLANNERS?
You Can Use All Planning Platforms Like Notability or Zinnia but The Most Recommended is Goodnotes